Candle Care

Our candles are made by hand with natural wooden wicks, which can vary in wood thickness and grain. This can cause every candle to burn a little bit differently, but despite these variations, wood wicks provide a unique burning experience with their warm glow and sounds of crackling wood fires. By following a few candle care tips, you can get the most efficient burn and scent throw from your candle.

Flowers and Hand

Trim wick to 1/4" before lighting.

Keep candle free of any foreign materials including matches and wick trimmings,

only burn the candle on a flat, fire resistant surface.

Do not burn candle for more than 4 hours at a time.

If smoking occurs extinguish flame, trim wick & relight.  

When a 1/4” of wax is left in your candle, it’s time to upcycle the container. 

Always remove the remaining wax. 

Pro cleaning tip — put the candle in the freezer until the wax is frozen,

then wax should pop out easily or alternatively you can pour hot water into the container and after few minutes the wax will float on the top, the rest you can clean with soap and water.

 

Troubleshooting

Wick is not burning properly

If the wick fails to light properly, stops burning, doesn't seem to be burning very strongly, or is smoky, extinguish the flame and trim the wick by carefully removing all the loose black bits and relight it until it ignites again. You should now see a much stronger and cleaner burning flame.

Small flame, drowning wick

Make sure that the first burn is a good couple of hours and that the wax melts to the edge of the container. Candle wax has a memory and if you don’t allow your candle to burn to the container edge on the first burn, on every subsequent burn the melted wax pool will ‘tunnel’ down the wick rather than burn evenly out to the container edge. If this happens, the wick can eventually drown in the wax and won't stay lit. To fix it, you can try to pour out the excess of wax on paper towel. Make sure to extinguish the flame before you do it! Never pour wax into drain as it can get clogged! 

Candle soot, flickering flame

Burning your candle for too long, can cause carbon buildup. This is the result of the candle consuming more wax than it can burn releasing soot into the air and onto your candle container. For best results always burn your candle until the wax has melted to the sides of the container. Remember that wax is a fuel and if you burn your candle for too long, it will start to burn faster. Never burn your candle for more than 4 hours at a time. Burning candles near air vents, fans, or open windows will cause your candle to produce soot.  When a breeze causes the candle flame to bounce around, its size changes.  A still flame will use a consistent amount of fuel.  A flame that is bouncing around will draw fuel up the wick at a variable rate, sometimes too much, other times, not enough.  When a too much oil is drawn into the wick and then the flame size shrinks, not all the fuel is burned. The extra oil is expelled as soot into the air.